Sven is a Growth Strategist and Advisor who entered our industry with GMMI as today’s medical cost containment industry began to take shape around 2000. His wide marketing, sales and strategy experience grew via added roles across travel assistance & security, travel insurance, consulting and insurtech with leaders including Generali, AXA, QHM and several independent consulting clients.
As an avid traveler and customer service advocate, he has clear perspectives on the state of products, players, providers and processes from policy purchase through service, and assistance to claims payment. Today he supports the success of recent innovations in Mobile integrated Customer Experience (MiCX), Direct-to-Mobile (D2M) policy fulfillment, and Travel Risk Management (TRM), bringing differentiating new levels of member service and CX to insurance companies globally.
In addition to his role as Marketing & Sales Consultant to Quality Health Management – QHM -, Sven is the Travel/Insurance Lead and Advisor for the MiXC/D2M solutions of Aerogami and a Consultant and Advisor for the innovative Travel Risk Management solutions of Riskline.