PROFESSIONAL SKILLS · OPEN DEVELOPMENT
Mental Health Awareness
A comprehensive training program for staff at all levels within the insurance, assistance, medical transport, and healthcare industries. Equips professionals with the tools, knowledge, and strategies needed to navigate the emotional challenges of working in a high-pressure, fast-paced environment — and to support colleagues and patients in crisis.
Diploma — standalone
D
GAMTI Diploma
Valid indefinitely · verifiable credential
Duration
~3 hours
Format
Self-paced · Online
Languages
EN · DE · ES · AR
No prerequisites — open to anyone.
INDIVIDUAL ENROLLMENT
€100
per learner · one-time · excl. taxes
Also available as a live GAMTI Masterclass — virtual or on-site.
WHAT YOU'LL LEARN
Practical outcomes.
01
Recognise the early warning signs of stress, burnout, and mental health challenges in yourself and colleagues
02
Apply practical self-care techniques to maintain wellbeing under operational pressure
03
Communicate clearly and compassionately in emotionally charged professional situations
04
Identify mental health red flags in patients and colleagues and respond with appropriate support
05
Build sustainable personal resilience for a long-term career in this demanding industry
COURSE CONTENT
What's inside.
01
Introduction — mental health in the assistance and medical transport industry
02
Mental health — understanding the dynamics of high-pressure environments
03
Self-care — practical tools, techniques, and resilience-building strategies
04
Effective communication — clarity, compassion, and impact in stressful situations
05
Mental health considerations in patient care coordination — spotting red flags, supporting patients in crisis
✓
GAMTI Diploma issued on completion — valid indefinitely
WHY THIS COURSE
Choose this course if you want to:
→
Equip staff with practical tools to manage stress and protect their mental wellbeing
→
Help them identify early signs of burnout, anxiety, or distress — both in themselves and others
→
Provide strategies to support patients during high-stress and emotionally charged situations
→
Build effective communication skills for compassionate, professional responses under pressure
→
Foster a healthier, more resilient, and more empathetic workforce
WHO THIS IS FOR
Designed for these roles.
All Staff Levels
Case Managers
Operations Teams
Assistance Coordinators
Medical Transport Staff
HR & Training Managers
D
GAMTI Diploma — standalone credential
This course earns a standalone GAMTI Diploma on completion. It does not count toward a certification pathway. If you’re building toward a full certification, view the pathways →
PRICING
Enroll individually or as a team.
INDIVIDUAL
€99
per learner · one-time · excl. taxes
✓ Full course access
✓ GAMTI Diploma · valid indefinitely
✓ EN · DE · ES · AR
✓ 3 months access
MOST POPULAR
TEAM (5–15 learners)
€89
per learner · 10% off
✓ Everything in Individual
✓ Team dashboard & reporting
✓ Progress tracking per learner
CORPORATE (25+ learners)
Custom
volume pricing · invoiced
✓ Everything in Team
✓ Custom onboarding
✓ Dedicated account manager
✓ Custom branding available