SPECIALIZE · CBSP
Consultative Selling
A practical course covering consultative selling techniques for professionals selling complex assistance and medical transport services — where solutions are tailored, decisions are made by committees, and long-term relationships matter more than individual transactions.
CBSP
D
GAMTI Diploma
Valid indefinitely · verifiable credential
Duration
3–4 hours
Format
Online · Self-paced · GAMTI Masterclass available
Languages
EN · DE · ES · AR
No prerequisites for standalone or CPD booking. CIP required if taken as part of a certification pathway.
INDIVIDUAL
€250
per learner · excl. taxes
WHAT YOU'LL LEARN
Practical outcomes.
01
Apply a consultative selling framework to complex assistance and medical transport sales — where the solution must be tailored to each client’s operational context
02
Conduct deep discovery conversations — uncovering the real needs, concerns, and decision criteria behind a client’s purchasing process
03
Handle objections confidently and professionally — including price objections, incumbent provider relationships, and compliance requirements
04
Manage multi-stakeholder sales processes involving procurement, risk, operations, and clinical decision-makers
05
Build long-term client relationships that generate renewals, referrals, and expanded mandates
COURSE CONTENT
What's inside.
6 modules · 3–4 hours self-paced.
01
What is Consultative Selling?
The difference between transactional and consultative selling, why complex assistance services require a consultative approach, and the mindset shift that makes it work
02
Deep Discovery
How to uncover what clients really need — beyond the stated requirement — through structured questioning, active listening, and stakeholder mapping
03
Tailoring the Solution
How to match your services to client needs convincingly — customising your proposition without overpromising or underdelivering
04
Multi-Stakeholder Navigation
How to manage complex buying committees — identifying champions, handling different stakeholder priorities, and building consensus toward a decision
05
Handling Objections
The most common objections in assistance and medical transport sales, how to anticipate them, and how to respond with confidence and credibility
06
Closing & Relationship Development
How to close consultative sales without pressure, transition from prospect to partner, and grow the relationship after the contract is signed
WHY THIS COURSE
Choose this course if you want to:
→
Move beyond features and price — and learn how to sell assistance services by genuinely understanding and solving client problems
→
Handle the complex, multi-stakeholder sales processes typical of the insurance and assistance sector with structure and confidence
→
Build client relationships that last beyond the first contract — generating renewals, referrals, and expanded mandates over time
→
Complete the CBSP course requirement and earn a credential that reflects a genuine commercial competency in the assistance industry
WHO THIS IS FOR
Designed for these roles.
Business development managers managing complex client relationships
Sales professionals working with insurers, corporates, and TPAs
Account managers responsible for renewals and upselling
Senior coordinators moving into commercial roles
PRICING
Enroll individually or as a team.
INDIVIDUAL
€250
per learner · one-time · excl. taxes
✓ Full course access
✓ GAMTI Diploma · valid indefinitely
✓ EN · DE · ES · AR
✓ 3 months platform access
MOST POPULAR
TEAM (5–15 learners)
€225
per learner · 10% off
✓ Everything in Individual
✓ Team dashboard & reporting
✓ Per-learner progress tracking
✓ volume discount applied
LARGE TEAM (16–50 learners)
€213
per learner · 15% off
✓ Everything in Team
✓ Priority onboarding
✓ Dedicated account contact
51+ learners? Contact us for customized pricing →