Thierry has held lead roles in several global medical assistance companies over the past 4 decades. He has a wealth of experience in providing medical assistance, care, and support in every part of the globe. He is an industry leader in resolving large-scale crisis situations and has managed to successful conclusion scenarios including earthquakes, volcanic eruptions, tsunamis and mass casualty road traffic incidents.
Thierry’s has successfully developed the infrastructure and conditions to enable the success of an Assistance operations functions over these 4 decades and includes: training, process development, service quality, academy program development and recruitment, and liaison with clients relating to service delivery. He has also been responsible for the development and integration of a “follow the sun” service delivery capability by opening a number of operations centres across the globe.